Director of Product Management

We are looking for a Director of Product to lead the Onboarding organization at PayJoy, a global fintech that provides access to credit for under-served customers in emerging markets and has served more than 18 million customers. This role will define the vision and strategy for the journey that brings customers to originate a loan, across digital and in-store channels, and will support the company's expansion into new countries.

What will you do?

•Define the multi-year vision, strategy and roadmap for Onboarding and Application.

•Lead and develop a team of four Senior Product Managers in Mexico and Brazil, providing strategic direction and autonomy.

•Improve end-to-end conversion across the customer journey, in digital and in-store channels.

•Set the strategy for each country, deciding where to build global, scalable solutions and where to localize.

•Ensure the quality, readiness and regulatory compliance of launches in every market.

•Align Product, Engineering, Go-to-Market, Country Managers and the executive team on priorities and trade-offs.

•Drive growth through strategic partnerships and acquisition channels.

•Measure performance and business results, such as funnel conversion and cost per approved customer.

What are we looking for?

•8+ years of experience in Product Management, with at least 5 in senior roles.

•Strong experience in fintech and B2C product.

•Relevant experience in onboarding, customer acquisition, conversion and digital journeys.

•Previous experience as a people manager, leading senior Product Managers.

•Experience working with global, distributed teams.

•Advanced English, to interact constantly with stakeholders in the United States and other markets.

•A strategic profile with strong influence over senior stakeholders, who empowers the team and maintains a strong sense of accountability.

•Availability to travel at least once per quarter and flexibility to take calls across different time zones.

Location: Mexico City (hybrid)