IT Support Analyst

We're recruiting, fot the biggest Oil & Gas company in the world, an IT Support Analyst

Job Role Summary

IT Support Analyst to support cloud and on premises applications.

Job Role Responsibilities

- The Pricing team supports a range of tools of Pricing Execution and Pricing Strategy. 2021 Projects need additional people to enable value delivery to the customers.

- The analyst will support existing Pricing tools ( vendor cloud app, custom built solutions) and interfaces with other tools (SA OTC, DRM, etc.)

- Work a global team (AM, EMEAF and AP) of business users to understand business needs and to translate them into solutions

-Designs and/or enhances IT processes to support the business

- Troubleshoots issues (interfaces, jobs, inconsistencies, etc.), collaborates with the vendor (US and India) and/or the team on fixing them.

Expected Level of Proficiency

Required skills:

- Experience in business or IT apps area for at least 3 years

- Good written and verbal communication in English and can-do attitude

- Reading and Write SQL queries

- Experience with Agile teams (scrum or Kanban)

Nice to have skills:

- SAP Order to Cash process or technical knowledge

- Basic SW Developer skills (back end developer)

- Python, APIs

Tipo de trabajo: Permanente

Ciudad: Curitiba (PR)

País: Brasil